Other than the long wait, my aged father and I had an overall good experience with Dr Krupp and his staff.
I was referred here by Hughes Dental Group for a root canal. I saw Dr. Nguyen for the consultation and Dr. Krupp for the root canal itself (just the way the scheduling worked out). I have had one previous root canal elsewhere, but this one was seamless. Absolutely no pain! Dr. Krupp told jokes the whole time and it helped put me at ease. He is very talented and I recommend him if you are in the unfortunate need of a root canal.
Dr Krupp is by far the best Dr I have ever seen as a patent. I’ve had shoulder, knee, hand surgery 2x, seen multiple Dentists but he is different in many ways:
1-state of the art best equipment second to none.
2-his personality is so great he makes procedures effortless.
3-his staff is A+ always explains exactly what’s going to happen.
4-during procedures no one likes getting shots! Dr. Krupp did them with the least amount of pain using a numbness product first that worked immediately.
5-he used a unique machine to help bleach/clean out a major infection I had.
6-easily prescribed medications to help me .
7- followed up personally even on a weekend! No one does this ever!
He also has a tremendous sense of humor to help a patient relax and smile! I also like the bridge product he used to keep mouth open less strain than other Dentists etc.
I love Dr Krupp would highly recommend him for your Dentist needs!
Do NOT go to this place for procedures unless you want to pay an extra 300$ out of pocket for unnecessary scans and wait for 2 hours in the office as dentists walk past you forgetting you. This office is extremely disorganized and minimal instruction is given for the procedures they offer. In addition, the receptionist is very unresponsive and does not answer the phone during business hours. I called 2 hours prior to an appointment for a root canal procedure, however they did not pick up my call until 30 minutes before and tried to charge a cancellation fee because I had not taken the medications prescribed at the proper time - the reason I called was to check what time I was to take medication as the only instruction given to me was a prescription and privacy practice notice.
I would give 0 stars for this business . They made the whole experience terrible . I can’t trust the team to be responsive post procedure and be available for contact when they are this bad before.
I had to have an emergency root canal, out of the 4 specialists my dentist uses, Dr. Krupp was the only one able to see me that very day.It was a known fact I needed a root canal, what was not known was what was causing it. X-rays couldn't find a source. He wanted to find out what was going on, the 'why' behind the 'need'. He did a 3-d x-ray and hidden deep was a pool of infection that had gone a good long while undetected. Normal x-rays never saw it. The process he used to clean it all out was amazing. I have had 2 other root canals and this was by far the best at addressing the whole area. If I even need another one, I will definitely use Dr. Krupp's services. Also his staff was awesome.
Wonderful experience. Dr Krupp is fantastic. Ive had over 20 root canals in my life, this was my first with him. Hands down....the best. No pain, very gentle, cautious, seems to take his work very seriously, but has a great humorous personality. Office staff were very kind!
I have been Dr. Krupp's patient for about 15 years.
He is one of the best in his field.
Dr. Krupp and his staff make you very comfortable during your procedures in every step of the way.
Quality of work is outstanding with 100% transparency and integrity.
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